To be able to manage violence and aggression safely and effectively

• Be aware of the consequences of Violence and Aggression 
• Know examples of challenging behaviour 
• Recognise the key legislation relating to Managing Violence and aggression  
• Know the five key parts of the assault cycle 
• Be aware of the risk factors that can precipitate violence and aggression  
• Know how to take steps to prevent episodes of violence and aggression 
• Be aware of the causes of escalation 
• Recognise the signs of escalation 
• Understand effective ways to de-escalate aggressive and violent episodes 
• Understand why rapid tranquilisation is used 
• Recognise commonly used Rapid Tranquilisation medications 
• Understand what is meant by Reasonable Force 
• Recognise correct technique to use in restraints 
• Be-aware of no-go areas of the body 
• Recognises the dangers and signs of positional asphyxia 
• Know how to respond to someone with a ligature