Leadership and Management
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Course Aim
To improve team leadership skills and recognise the key traits of effective leaders
Learning Outcomes- Gain an understanding of the role of a team leader
- Know ways to support your team
- Be aware of the legislation which underpins leading teams
- Know how to ensure the competency of your team
- Recognise the benefits of supervision and appraisal
- Know ways to improve team performance
- Understand how to communicate effectively
- Recognise active listening skills
- Know strategies for sharing constructive feedback
- Know how to document and handovers effectively
Leadership and Management
For those already working in, or aspiring to, team leadership positions
Face to Face
3 Hours
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