To be able to care for adults at risk, keeping them safe from abuse
Learning Outcomes- Understand who needs safeguarding
- Know who an adult at risk is
- Know whose responsibility it is to safeguard
- Understand risk factors for abuse
- Know the relevant legislation
- Be aware of all the different types of abuse
- Recognise signs of abuse
- Recognise a potential abuser
- Understand disclosure and whistleblowing procedures

Adult Support and Protection
This course is aimed at anyone involved in caring for adults at risk
Face to Face
E-Learning
To apply the Adults with Incapacity Act into the care you provide to those with a mental health condition or those living with Dementia
Learning Outcomes- Be aware of the key facts and statistics surrounding mental capacity
- Know what the Adults with Incapacity Act is, why it’s important and who it affects
- Know how to identify someone with a lack of capacity
- Be aware of the key legislations surrounding mental capacity
- Know the boundaries involved when caring for someone with a lack of capacity
- Recognise how to help individuals make informed choices
- How to risk assess a person’s choices
- Know the 5 key principles of the AWI Act
- Know how and when to assess capacity
- Recognise your responsibility when caring for those lacking capacity

Adults with Incapacity
This course is aimed at anyone caring for those who lack capacity to make decisions
Face to Face
E-Learning
To be able to recognise and treat anaphylaxis
Learning Outcomes- Know what anaphylaxis is
- Understand who can be at risk
- Be aware of the legislation relating to allergies and anaphylaxis
- Know of the common allergens that can trigger reactions
- Recognise the symptoms of anaphylaxis
- Know how to administer first aid to someone with anaphylaxis
- Understand how adrenaline injectors work
- Know how to use the most commonly used adrenaline injectors
- Be aware of the roles and responsibilities surrounding anaphylaxis

Anaphylaxis
This course is aimed at anyone caring for individuals who have severe allergies
Face to Face
E-Learning
To give an understanding of Basic Life Support to allow a person to act to save a life
Learning Outcomes By the end of this course you will:- Understand what is meant by Basic Life Support
- Know the theory supporting how to perform CPR on adults, children and infants
- Understand the importance of rescue breaths
- Know how to conduct a Primary Survey
- Recognise ways to deal with breathing casualties
- Know how to put a casualty into the Recovery Position
- Be able to identify ways to deal with a choking casualty
- Be aware of how to perform back blows and chest thrusts on adults, children and infants

Basic Life Support
For people who care for others and may need to offer basic life support
Face to Face
Not available at this time
E-Learning
To be able to work with children and young people and recognise the signs that they may be a victim of Grooming or Child Sexual Exploitation
Learning Outcomes- Know what Child Sexual Exploitation, Grooming and Trafficking are
- Be aware of legislation surrounding Child Sexual Exploitation
- Be aware of how grooming works
- Understand how children may be sexually exploited
- Be able to state the effects of Child Sexual Exploitation
- Understand what safeguarding is
- Understanding what to do in the event of disclosure
- Know some suitable organisation that can offer support

Child Sexual Exploitation
For people who work with children and young people and need to be able to recognise the signs that they may be a victim of Grooming or Child Sexual Exploitation
Face to Face
Not available at this time
E-Learning
To gain an understanding of good communication techniques and ways to protect information
Learning Outcomes- Know why good communication is important
- Be aware of some barriers to communication
- Know different methods of communication
- Understand Active Listening
- Recognise different types of communication
- Understand the importance of maintaining confidentiality
- Be aware of information sharing rules
- Recognise the importance of the protection of information
- Know some documents that contain confidential information

Communication
This course is aimed at people who are looking to improve their communication skills
Face to Face
Not available at this time
E-Learning
To provide awareness of coronavirus, its symptoms and provide guidance on minimising its spread
Learning Outcomes- Be aware of some background information regarding coronaviruses
- Know how COVID-19 is different to flu
- Be aware of how the infection is spread
- Recognise some symptoms of COVID-19 infection
- Identify ways to minimise the spread of infection
- Understand some precautions that can be taken to prevent its spread
- Be able to demonstrate good hand washing technique
- Recognise the importance of using correct PPE
- Be aware of good Nutrition and Hydration
- Understand your responsibilities

Coronavirus Awareness
For people who want to be more aware of coronavirus, its symptoms and gain guidance on minimising its spread
Face to Face
Not available at this time
E-Learning
To gain an understanding of diabetes and its treatment
Learning Outcomes- Understand what diabetes is, and the difference between the two main types
- Know the dangers and symptoms of hypoglycaemia
- Be aware of healthy blood sugar levels, and how to test them
- Identify the different types of insulin, and their origins
- Know how to administer insulin to a patient
- Understand how diet and body mass can affect and treat diabetes
- Be aware of how to document diabetes and individual responsibilities around it

Face to Face
Not available at this time
E-Learning
To be able to provide effective care for those with Diabetes
Learning Outcomes • Understand what Diabetes is • Be aware of the impact Diabetes can have on residents • Recognise the different types of Diabetes, and understand their differences • Recognise the symptoms of hypoglycaemia • Know how to treat hypoglycaemia • Recognise the symptoms of hyperglycaemia • Know how to treat hyperglycaemia • Understand the importance of effective person-centred care in regard to Diabetes • Be aware of the different forms of insulin, and their effects • Know of other key medications used to treat Diabetes • Know of the key health checks recommended for those with Diabetes
Diabetes Awareness
For people who need to provide effective care for those with Diabetes
Face to Face
Not available at this time
E-Learning

To be able to recognise the need to be honest and apologise when working within care
Learning Outcomes By the end of this course you will be able to:- Understand what Duty of Candour means
- Recognise when Duty of Candour needs to be used
- Be aware of what legislation is associated with Duty of Candour
- Know how to implement Duty of Candour within a care environment

Duty of Candour
For people care for others and need to recognise the need to be honest and apologise when working within car
Face to Face
Not available at this time
E-Learning
To understand your obligations to Duty of Care
Learning Outcomes- Know what your duty of care is and with who
- Understand the definitions used in Duty of Care
- Know which legislations relate to Duty of Care and why
- Be aware of your responsibilities and your employers
- Understand the importance of an individual’s right to live independently whist keeping them safe from harm
- Know how to deal with comments and complaints
- Understand that mistakes happen and follow procedure to prevent further mistakes
- Recognise why conflict happens and how to deal with the individual and situation

Duty of Care
This course is aimed at anyone who is responsible for caring for vulnerable individuals
Face to Face
E-Learning
To implement the International Dysphagia Diet Standardisation Initiative (IDDSI) whilst caring for people with Dysphagia
Learning Outcomes- Be aware of the fatal effects choking can have on the elderly
- Know some common causes of Dysphagia
- Recognise the symptoms of Dysphagia
- Understand what IDDSI is and its purpose
- Learn how to use the IDDSI framework effectively
- Know how to administer first aid in the event of someone choking
- Acknowledge the responsibilities of care managers
- Be aware of the employee’s responsibilities
- Pay close attention to care plans in order to provide care effectively

Dysphagia and the IDDSI Framework
This course is aimed at anyone caring for people living with Dysphagia
Face to Face
E-Learning
To recognise and appreciate the differences of the people we care for and provide care that is fair and gives equal opportunity to everyone
Learning Outcomes- Know the responsibilities of employees and employers
- Know what beliefs, values, and attitudes are
- Understand what is meant by equality, diversity, inclusion and discrimination
- Know the legislation in place covering Equality & Diversity
- Know each of the protected characteristics
- Understand the different forms of discrimination, and how they can occur

Equality and Diversity
This course is aimed at all in the workplace, so they can champion equality and tackle discrimination
Face to Face
E-Learning
To understand responsibilities and protocol regarding Fire Safety
Learning Outcomes- Understand what is meant by Fire Safety
- Recognise the common causes of fire
- Be aware of the legislation surrounding Fire Safety
- Understand methods of preventing fires
- Recognise the importance of PAT testing
- Know how to keep electrical items safe to use
- Identify fire risks and hazards
- Know how to undertake a Fire Risk Assessments
- Understand how to create and implement a Personal Emergency Evacuation Plan
- Recognise the importance of reporting fire risks
- Understand how fire safety equipment operates
- Know how to respond to a fire
- Understand the roles and responsibilities of Fire Marshals
- Know how to implement Full and Zonal Evacuations
- Recognise the importance of Fire Drills
- Recognise the consequences of poor fire safety
- Know your responsibilities and those of your employer

Face to Face
E-Learning

To safely provide support in the kitchen during food preparation and food serving
Learning Outcomes- Recognise the symptoms of food-borne illnesses
- Be aware of who is at risk
- Understand which foods are high-risk
- Know the wider impact of food-borne illnesses
- Be aware of the legislation underpinning food safety
- Recognise hazards that can make food unsafe
- Know what anaphylaxis is
- Recognise common allergens
- Be aware of ways to keep food safe from allergen cross contamination
- Be aware of the different types of food pests
- Know how to prevent pests
- Recognise the signs of pests
- Know how to keep food clean and uncontaminated
- Understand how to wash hands effectively
- Know the 'Danger Zone'
- Understand how to store foods safely
- Be aware of the roles and responsibilities

Food Safety
This course is aimed at all working in residential care who may handle food
Face to Face
E-Learning
To understand the changes GDPR brings, and how to be compliant with the regulations
Learning Outcomes- Understand what GDPR is
- Recognise its importance
- Know who and what is protected
- Recognise the difference between personal and sensitive data
- Gain an understanding of the key principles enshrined within the regulations
- Understand the roles and responsibilities of a Data Controller
- Be aware of the roles and responsibilities of a Data Processor
- Recognise ways that a care home can be compliant

GDPR and Data Protection
This course is aimed at those working in professional settings who are responsible for data protection
Face to Face
Not available at this time
E-Learning
To understand responsibilities and protocol regarding Health and Safety
Learning Outcomes- Understand what Health and Safety means
- Know your responsibilities and those of your employer
- Understand the relevant Health and Safety legislations
- Be aware of tasks that will require special training
- Be aware of common accidents and sudden illnesses
- Know what to do in an emergency
- Understand how to create a Risk Assessment
- Understand methods of working safely with hazardous materials
- Know methods and procedures to prevent fires
- Recognise the symptoms, causes and treatment for work related stress

Health and Safety Awareness
This course is aimed at all those working in professional settings
Face to Face
E-Learning
To be able to contain and control infections effectively in Care Home Settings
Learning Outcomes- Understand the different kinds of pathogen
- Be aware of how pathogens spread through the chain of infection
- Know how outbreaks are problematic in a care home environment
- Recognise the symptoms, controls and treatment regarding the common infections within care homes
- Be aware of the legislations in place regarding controlling infections
- Know the roles and responsibilities of employers and care staff
- Understand the protocols in place with an outbreak occurs
- Recognise the procedures that must be undertaken when admitting a new resident
- Know how to undertake a deep clean
- Recognise good hand hygiene habits
- Know the steps to take to effectively wash hands
- Understand the importance and use of PPE
- Be aware of the best practice regarding Barrier Nursing
- Know how to handle contaminated and dangerous materials
- Explore the possible outcomes of poorly controlled infections

Face to Face
E-Learning
To understand how to be compliant with the regulations and know what the Caldicott Principles are and how they work
Learning Outcomes- Know who and what is protected
- Recognise the difference between personal and sensitive data
- Gain an understanding of the key principles enshrined within the regulations
- Understand of the roles and responsibilities of a Data Controller
- Be aware of the roles and responsibilities of a Data Processor
- Know the Caldicott Principles

Information Governance
This course is aimed at staff who have access to other people's personal information
Face to Face
Not available at this time
E-Learning

Gain an understanding of 14 mandatory care related subjects. These subjects will be available for you to run for 12 months as many times as you like.
Learning Outcomes- By the end of these courses you will understand:
-
- Basic Life Support Theory
- Communication in care
- Coronavirus
- Duty of Care
- Fire Safety
- Food Safety
- GDPR and Data Protection
- Infection Control
- Manual Handling Theory
- MCA & DoLS
- Nutrition & Hydration
- Person Centered Care
- Safeguarding Adults
- Safer People Handling Theory

Mandatory Course Bundle for Care Staff
Gain an understanding of 13 mandatory care related subjects. These subjects will be available for you to run for 12 months as many times as you like.
Face to Face
Not available at this time