To be able to care for adults at risk, keeping them safe from abuse

• Understand who needs safeguarding 
• Know who an adult at risk is 
• Know whose responsibility it is to safeguard 
• Understand risk factors for abuse 
• Know the relevant legislation 
• Be aware of all the different types of abuse 
• Recognise signs of abuse 
• Recognise a potential abuser 
• Understand disclosure and whistleblowing procedures 

To apply the Adults with Incapacity Act into the care you provide to those with a mental health condition or those living with Dementia

• Be aware of the key facts and statistics surrounding mental capacity
• Know what the Adults with Incapacity Act is, why it’s important and who it affects
• Know how to identify someone with a lack of capacity
• Be aware of the key legislations surrounding mental capacity
• Know the boundaries involved when caring for someone with a lack of capacity
• Recognise how to help individuals make informed choices
• How to risk assess a person’s choices
• Know the 5 key principles of the AWI Act
• Know how and when to assess capacity
• Recognise your responsibility when caring for those lacking capacity

To be able to recognise and treat anaphylaxis

• Know what anaphylaxis is 
• Understand who can be at risk 
• Be aware of the legislation relating to allergies and anaphylaxis 
• Know of the common allergens that can trigger reactions 
• Recognise the symptoms of anaphylaxis 
• Know how to administer first aid to someone with anaphylaxis 
• Understand how adrenaline injectors work 
• Know how to use the most commonly used adrenaline injectors 
• Be aware of the roles and responsibilities surrounding anaphylaxis 

To understand your obligations to Duty of Care

• Know what your duty of care is and with who
• Understand the definitions used in Duty of Care
• Know which legislations relate to Duty of Care and why
• Be aware of your responsibilities and your employers
• Understand the importance of an individual’s right to live independently whist keeping them safe from harm
• Know how to deal with comments and complaints
• Understand that mistakes happen and follow procedure to prevent further mistakes
• Recognise why conflict happens and how to deal with the individual and situation

To implement the International Dysphagia Diet Standardisation Initiative (IDDSI) whilst caring for people with Dysphagia

• Be aware of the fatal effects choking can have on the elderly
• Know some common causes of Dysphagia
• Recognise the symptoms of Dysphagia
• Understand what IDDSI is and its purpose
• Learn how to use the IDDSI framework effectively
• Know how to administer first aid in the event of someone choking
• Acknowledge the responsibilities of care managers
• Be aware of the employee’s responsibilities
• Pay close attention to care plans in order to provide care effectively

To recognise and appreciate the differences of the people we care for and provide care that is fair and gives equal opportunity to everyone

• Know the responsibilities of employees and employers
• Know what beliefs, values, and attitudes are
• Understand what is meant by equality, diversity, inclusion and discrimination
• Know the legislation in place covering Equality & Diversity
• Know each of the protected characteristics
• Understand the different forms of discrimination, and how they can occur

To understand responsibilities and protocol regarding Fire Safety

• Understand what is meant by Fire Safety
• Recognise the common causes of fire
• Be aware of the legislation surrounding Fire Safety
• Understand methods of preventing fires
• Recognise the importance of PAT testing
• Know how to keep electrical items safe to use
• Identify fire risks and hazards
• Know how to undertake a Fire Risk Assessments
• Understand how to create and implement a Personal Emergency Evacuation Plan
• Recognise the importance of reporting fire risks
• Understand how fire safety equipment operates
• Know how to respond to a fire
• Understand the roles and responsibilities of Fire Marshals
• Know how to implement Full and Zonal Evacuations
• Recognise the importance of Fire Drills
• Recognise the consequences of poor fire safety
• Know your responsibilities and those of your employer

To safely provide support in the kitchen during food preparation and food serving

• Recognise the symptoms of food-borne illnesses
• Be aware of who is at risk
• Understand which foods are high-risk
• Know the wider impact of food-borne illnesses
• Be aware of the legislation underpinning food safety
• Recognise hazards that can make food unsafe
• Know what anaphylaxis is
• Recognise common allergens
• Be aware of ways to keep food safe from allergen cross contamination
• Be aware of the different types of food pests
• Know how to prevent pests
• Recognise the signs of pests
• Know how to keep food clean and uncontaminated
• Understand how to wash hands effectively
• Know the 'Danger Zone'
• Understand how to store foods safely
• Be aware of the roles and responsibilities

To understand responsibilities and protocol regarding Health and Safety

• Understand what Health and Safety means
• Know your responsibilities and those of your employer
• Understand the relevant Health and Safety legislations
• Be aware of tasks that will require special training
• Be aware of common accidents and sudden illnesses
• Know what to do in an emergency
• Understand how to create a Risk Assessment
• Understand methods of working safely with hazardous materials
• Know methods and procedures to prevent fires
• Recognise the symptoms, causes and treatment for work related stress

To be able to contain and control infections effectively in Care Home Settings

• Understand the different kinds of pathogen
• Be aware of how pathogens spread through the chain of infection
• Know how outbreaks are problematic in a care home environment
• Recognise the symptoms, controls and treatment regarding the common infections within care homes
• Be aware of the legislations in place regarding controlling infections
• Know the roles and responsibilities of employers and care staff
• Understand the protocols in place with an outbreak occurs
• Recognise the procedures that must be undertaken when admitting a new resident
• Know how to undertake a deep clean
• Recognise good hand hygiene habits
• Know the steps to take to effectively wash hands
• Understand the importance and use of PPE
• Be aware of the best practice regarding Barrier Nursing
• Know how to handle contaminated and dangerous materials
• Explore the possible outcomes of poorly controlled infections

To apply the Mental Capacity Act Principles into the care you provide to those with a mental health condition or living with dementia

• Be up to date with current statistics surrounding mental capacity
• Know what the MCA is, why it’s important and who it affects
• Know how to identify someone with a lack of capacity
• Be aware of the key legislations surrounding mental capacity
• Know the boundaries involved when caring for someone with a lack of capacity
• Recognise how to help individuals make informed choices
• How to risk assess a person’s choices
• Recognise what “best interests” are and how to use the checklist provided
• Know the 5 core principles of MCA
• Know how and when to assess capacity
• Be aware of the two-stage functional test for capacity
• Be familiar with the standard authorisation process
• Understand how to restrict and restrain in a person’s best interest
• Know how to write Care Plans for individuals that lack capacity

To be able to understand Medication risks

• Risks involved with medication
• Types of drug administration
• Legislation underpinning medication administration
• How drugs are defined in medical practice
• The common types and forms of medication
• Drugs which are controlled by law
• The different routes of administering medication
• How to correctly store controlled drugs
• What to do if you find medication
• That medication can have side effects
• Your responsibilities and the responsibilities of others in your workplace regarding medication administration

To gain an understanding of the types of Mental Illnesses that may affect Residents and how best to support them

• Be aware of the history of mental health treatment in the UK
• Recognise the stigma surrounding mental health
• Understand how mental health impacts the care sector
• Recognise the key legislation underpinning the treatment of mental illness
• Be aware of the causes of mental health conditions
• Be aware of the different ways mental illness can manifest
• Know symptoms of some mental health illnesses
• Be aware of the different types of personality disorders
• Recognise the symptoms of psychosis and schizophrenia
• Know how psychosis and schizophrenia are treated
• Understand the difference between learning difficulties and learning disabilities
• Recognise the impact of stress on wellbeing and mental health
• Know ways to look after your mental health
• Know the Roles and Responsibilities of staff in care homes
• Know of different resources and organisations available to support those with mental health issues

By the end of the course you will be able to support residents with their nutrition and hydration

• Recognise the importance of good nutrition and hydration
• Know the latest facts and statistics surrounding nutrition & hydration
• Recognise the signs and symptoms of malnutrition
• Be aware of the causes of malnutrition
• Know how to calculate someone's BMI
• Know why you would need someone's MUST score
• Understand the 5 MUST steps to establish the correct Action Plan
• Be familiar with the 5 food groups
• Understand the philosophy behind the Eatwell Guide
• Be familiar with foods that should be avoided
• Recognise signs and symptoms of dehydration
• Be aware of strategies to maintain hydration
• Recognise common conditions that could affect nutrition
• Know your own and your employers responsibilities

To provide dignified care whilst maintaining privacy and promoting choice and independence

• Understand what Privacy & Dignity mean in a healthcare setting
• Be aware of the importance of person-centred dignity
• Recognise the importance of maintaining dignity for someone living with dementia
• Understand the importance of a resident’s personal space
• Know how to gain trust and confidence by maintaining confidentiality
• Know your responsibilities re safeguarding, and when it is okay to break confidence
• Understand the factors that shape personal choices
• Know how to manage someone's choices under MCA
• Know how to help residents maintain independence and make informed choices
• Know how to risk assess a persons choices
• Understand the importance of residents being active participants in their care
• Know the key principles of self-care

To be able to care for adults at risk, keeping them safe from harm and abuse

• Understand who safeguarding is aimed at
• Know who an adult at risk is
• Know whose responsibility it is to safeguard
• Understand risk factors for abuse
• Understand the relevant legislation
• Be aware of all the different types of abuse
• Recognise signs of abuse
• Recognise a potential abuser
• Understand disclosure and whistleblowing procedures

To be able to care for children at risk, keeping them safe from abuse

• Know what safeguarding is
• Understand who is safeguarding aimed at
• Know who is responsible for safeguarding
• Be aware of some relevant legislation
• Understand some abuse risk factors
• Recognise categories of protective factors
• Be aware of types of abuse
• Know what disclosure is
• Know good communication techniques during a disclosure
• Be aware of the Every Child Matters Policy

To be able to manoeuvre people safety using equipment where appropriate

• Be aware of health issues that may necessitate support
• Be aware of the need to follow good infection control procedures
• Understand how to manoeuvre residents with dignity
• Know the importance of promoting independence
• Recognise the need for clear communication
• Know techniques used for assisted walking
• Know techniques for moving a person from sitting to standing
• Recognise the signs that a person might be falling
• Be aware of some ways to deal with a falling person
• Be aware of reasons why a person may need moving in bed
• Know how to move a person in bed
• Know how to apply a slide sheet
• Understand the safety checks to be performed before hoisting
• Know how to use a hoist and sling
• Understand how to manoeuvre people safely using a hoist
• Understand roles and responsibilities