To be able to care for adults at risk, keeping them safe from abuse
Learning Outcomes- Understand who needs safeguarding
- Know who an adult at risk is
- Know whose responsibility it is to safeguard
- Understand risk factors for abuse
- Know the relevant legislation
- Be aware of all the different types of abuse
- Recognise signs of abuse
- Recognise a potential abuser
- Understand disclosure and whistleblowing procedures
Adult Support and Protection
This course is aimed at anyone involved in caring for adults at risk
Face to Face
E-Learning
To apply the Adults with Incapacity Act into the care you provide to those with a mental health condition or those living with Dementia
Learning Outcomes- Be aware of the key facts and statistics surrounding mental capacity
- Know what the Adults with Incapacity Act is, why it’s important and who it affects
- Know how to identify someone with a lack of capacity
- Be aware of the key legislations surrounding mental capacity
- Know the boundaries involved when caring for someone with a lack of capacity
- Recognise how to help individuals make informed choices
- How to risk assess a person’s choices
- Know the 5 key principles of the AWI Act
- Know how and when to assess capacity
- Recognise your responsibility when caring for those lacking capacity
Adults with Incapacity
This course is aimed at anyone caring for those who lack capacity to make decisions
Face to Face
E-Learning
To be able to recognise and treat anaphylaxis
Learning Outcomes- Know what anaphylaxis is
- Understand who can be at risk
- Be aware of the legislation relating to allergies and anaphylaxis
- Know of the common allergens that can trigger reactions
- Recognise the symptoms of anaphylaxis
- Know how to administer first aid to someone with anaphylaxis
- Understand how adrenaline injectors work
- Know how to use the most commonly used adrenaline injectors
- Be aware of the roles and responsibilities surrounding anaphylaxis
Anaphylaxis
This course is aimed at anyone caring for individuals who have severe allergies
Face to Face
E-Learning
To give an understanding of Basic Life Support to allow a person to act to save a life
Learning Outcomes By the end of this course you will:- Understand what is meant by Basic Life Support
- Know the theory supporting how to perform CPR on adults, children and infants
- Understand the importance of rescue breaths
- Know how to conduct a Primary Survey
- Recognise ways to deal with breathing casualties
- Know how to put a casualty into the Recovery Position
- Be able to identify ways to deal with a choking casualty
- Be aware of how to perform back blows and chest thrusts on adults, children and infants
Basic Life Support
For people who care for others and may need to offer basic life support
Face to Face
E-Learning
To be able to work with children and young people and recognise the signs that they may be a victim of Grooming or Child Sexual Exploitation
Learning Outcomes- Know what Child Sexual Exploitation, Grooming and Trafficking are
- Be aware of legislation surrounding Child Sexual Exploitation
- Be aware of how grooming works
- Understand how children may be sexually exploited
- Be able to state the effects of Child Sexual Exploitation
- Understand what safeguarding is
- Understanding what to do in the event of disclosure
- Know some suitable organisation that can offer support
Child Sexual Exploitation
For people who work with children and young people and need to be able to recognise the signs that they may be a victim of Grooming or Child Sexual Exploitation
Face to Face
E-Learning
To gain an understanding of good communication techniques and ways to protect information
Learning Outcomes
Communication
This course is aimed at people who are looking to improve their communication skills
Face to Face
E-Learning
To provide awareness of coronavirus, its symptoms and provide guidance on minimising its spread
Learning Outcomes- Be aware of some background information regarding coronaviruses
- Know how COVID-19 is different to flu
- Be aware of how the infection is spread
- Recognise some symptoms of COVID-19 infection
- Identify ways to minimise the spread of infection
- Understand some precautions that can be taken to prevent its spread
- Be able to demonstrate good hand washing technique
- Recognise the importance of using correct PPE
- Be aware of good Nutrition and Hydration
- Understand your responsibilities
Coronavirus Awareness
For people who want to be more aware of coronavirus, its symptoms and gain guidance on minimising its spread
Face to Face
E-Learning
To gain an understanding of diabetes and its treatment
Learning Outcomes- Understand what diabetes is, and the difference between the two main types
- Know the dangers and symptoms of hypoglycaemia
- Be aware of healthy blood sugar levels, and how to test them
- Identify the different types of insulin, and their origins
- Know how to administer insulin to a patient
- Understand how diet and body mass can affect and treat diabetes
- Be aware of how to document diabetes and individual responsibilities around it
Face to Face
E-Learning
To be able to provide effective care for those with Diabetes
Learning Outcomes • Understand what Diabetes is • Be aware of the impact Diabetes can have on residents • Recognise the different types of Diabetes, and understand their differences • Recognise the symptoms of hypoglycaemia • Know how to treat hypoglycaemia • Recognise the symptoms of hyperglycaemia • Know how to treat hyperglycaemia • Understand the importance of effective person-centred care in regard to Diabetes • Be aware of the different forms of insulin, and their effects • Know of other key medications used to treat Diabetes • Know of the key health checks recommended for those with Diabetes
Diabetes Awareness
For people who need to provide effective care for those with Diabetes
Face to Face
E-Learning
To be able to recognise the need to be honest and apologise when working within care
Learning Outcomes By the end of this course you will be able to:- Understand what Duty of Candour means
- Recognise when Duty of Candour needs to be used
- Be aware of what legislation is associated with Duty of Candour
- Know how to implement Duty of Candour within a care environment
Duty of Candour
For people care for others and need to recognise the need to be honest and apologise when working within car
Face to Face
E-Learning
To understand your obligations to Duty of Care
Learning Outcomes- Know what your duty of care is and with who
- Understand the definitions used in Duty of Care
- Know which legislations relate to Duty of Care and why
- Be aware of your responsibilities and your employers
- Understand the importance of an individual’s right to live independently whist keeping them safe from harm
- Know how to deal with comments and complaints
- Understand that mistakes happen and follow procedure to prevent further mistakes
- Recognise why conflict happens and how to deal with the individual and situation
Duty of Care
This course is aimed at anyone who is responsible for caring for vulnerable individuals
Face to Face
E-Learning
To implement the International Dysphagia Diet Standardisation Initiative (IDDSI) whilst caring for people with Dysphagia
Learning Outcomes- Be aware of the fatal effects choking can have on the elderly
- Know some common causes of Dysphagia
- Recognise the symptoms of Dysphagia
- Understand what IDDSI is and its purpose
- Learn how to use the IDDSI framework effectively
- Know how to administer first aid in the event of someone choking
- Acknowledge the responsibilities of care managers
- Be aware of the employee’s responsibilities
- Pay close attention to care plans in order to provide care effectively
Dysphagia and the IDDSI Framework
This course is aimed at anyone caring for people living with Dysphagia
Face to Face
E-Learning
To recognise and appreciate the differences of the people we care for and provide care that is fair and gives equal opportunity to everyone
Learning Outcomes- Know the responsibilities of employees and employers
- Know what beliefs, values, and attitudes are
- Understand what is meant by equality, diversity, inclusion and discrimination
- Know the legislation in place covering Equality & Diversity
- Know each of the protected characteristics
- Understand the different forms of discrimination, and how they can occur
Equality and Diversity
This course is aimed at all in the workplace, so they can champion equality and tackle discrimination
Face to Face
E-Learning
To understand responsibilities and protocol regarding Fire Safety
Learning Outcomes- Understand what is meant by Fire Safety
- Recognise the common causes of fire
- Be aware of the legislation surrounding Fire Safety
- Understand methods of preventing fires
- Recognise the importance of PAT testing
- Know how to keep electrical items safe to use
- Identify fire risks and hazards
- Know how to undertake a Fire Risk Assessments
- Understand how to create and implement a Personal Emergency Evacuation Plan
- Recognise the importance of reporting fire risks
- Understand how fire safety equipment operates
- Know how to respond to a fire
- Understand the roles and responsibilities of Fire Marshals
- Know how to implement Full and Zonal Evacuations
- Recognise the importance of Fire Drills
- Recognise the consequences of poor fire safety
- Know your responsibilities and those of your employer
Face to Face
E-Learning
To safely provide support in the kitchen during food preparation and food serving
Learning Outcomes- Recognise the symptoms of food-borne illnesses
- Be aware of who is at risk
- Understand which foods are high-risk
- Know the wider impact of food-borne illnesses
- Be aware of the legislation underpinning food safety
- Recognise hazards that can make food unsafe
- Know what anaphylaxis is
- Recognise common allergens
- Be aware of ways to keep food safe from allergen cross contamination
- Be aware of the different types of food pests
- Know how to prevent pests
- Recognise the signs of pests
- Know how to keep food clean and uncontaminated
- Understand how to wash hands effectively
- Know the 'Danger Zone'
- Understand how to store foods safely
- Be aware of the roles and responsibilities
Food Safety
This course is aimed at all working in residential care who may handle food
Face to Face
E-Learning
To understand the changes GDPR brings, and how to be compliant with the regulations
Learning Outcomes- Understand what GDPR is
- Recognise its importance
- Know who and what is protected
- Recognise the difference between personal and sensitive data
- Gain an understanding of the key principles enshrined within the regulations
- Understand the roles and responsibilities of a Data Controller
- Be aware of the roles and responsibilities of a Data Processor
- Recognise ways that a care home can be compliant
GDPR and Data Protection
This course is aimed at those working in professional settings who are responsible for data protection
Face to Face
E-Learning
To understand responsibilities and protocol regarding Health and Safety
Learning Outcomes- Understand what Health and Safety means
- Know your responsibilities and those of your employer
- Understand the relevant Health and Safety legislations
- Be aware of tasks that will require special training
- Be aware of common accidents and sudden illnesses
- Know what to do in an emergency
- Understand how to create a Risk Assessment
- Understand methods of working safely with hazardous materials
- Know methods and procedures to prevent fires
- Recognise the symptoms, causes and treatment for work related stress
Health and Safety Awareness
This course is aimed at all those working in professional settings
Face to Face
E-Learning
To be able to contain and control infections effectively in Care Home Settings
Learning Outcomes- Understand the different kinds of pathogen
- Be aware of how pathogens spread through the chain of infection
- Know how outbreaks are problematic in a care home environment
- Recognise the symptoms, controls and treatment regarding the common infections within care homes
- Be aware of the legislations in place regarding controlling infections
- Know the roles and responsibilities of employers and care staff
- Understand the protocols in place with an outbreak occurs
- Recognise the procedures that must be undertaken when admitting a new resident
- Know how to undertake a deep clean
- Recognise good hand hygiene habits
- Know the steps to take to effectively wash hands
- Understand the importance and use of PPE
- Be aware of the best practice regarding Barrier Nursing
- Know how to handle contaminated and dangerous materials
- Explore the possible outcomes of poorly controlled infections
Face to Face
E-Learning
To understand how to be compliant with the regulations and know what the Caldicott Principles are and how they work
Learning Outcomes- Know who and what is protected
- Recognise the difference between personal and sensitive data
- Gain an understanding of the key principles enshrined within the regulations
- Understand of the roles and responsibilities of a Data Controller
- Be aware of the roles and responsibilities of a Data Processor
- Know the Caldicott Principles
Information Governance
This course is aimed at staff who have access to other people's personal information
Face to Face
E-Learning
To be able to provide effective care for those with dementia
Learning Outcomes-
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- Recognise the common symptoms of Dementia
- Know some relevant legislation protecting those living with Dementia
- Understand the areas of the brain affected by Dementia
- Understand the common causes of Dementia
- Recognise the different stages of Dementia
- Understand Behaviours of Concern and how to meet a Person’s needs
- Recognise the importance of caring for and supporting those with Dementia
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Living with Dementia
This course is aimed at anybody providing care to those living with Dementia
Face to Face
E-Learning
To know how to safely carryout manual handling tasks putting safety first for you and others
Learning Outcomes- Know what manual handling is
- Know the relevant legislation around manual handling
- Be aware of both employees and employers’ responsibilities
- Know of the basic anatomy and function of the spine
- Be familiar with common back problems
- Understand ergonomics and fitting the task to the person
- Know the correct manual handling techniques for lifting, pulling and pushing
- Know how to ask somebody to perform a lift
Manual Handling
For people who need to know how to safely carry out manual handling tasks, putting safety first for you and others
Face to Face
E-Learning
To apply the Mental Capacity Act Principles into the care you provide to those with a mental health condition or living with dementia
Learning Outcomes- Be up to date with current statistics surrounding mental capacity
- Know what the MCA is, why it’s important and who it affects
- Know how to identify someone with a lack of capacity
- Be aware of the key legislations surrounding mental capacity
- Know the boundaries involved when caring for someone with a lack of capacity
- Recognise how to help individuals make informed choices
- How to risk assess a person’s choices
- Recognise what “best interests” are and how to use the checklist provided
- Know the 5 core principles of MCA
- Know how and when to assess capacity
- Be aware of the two-stage functional test for capacity
- Be familiar with the standard authorisation process
- Understand how to restrict and restrain in a person’s best interest
- Know how to write Care Plans for individuals that lack capacity
MCA and DoLS
This course is aimed at people caring for individuals who lack the capacity to make decisions
Face to Face
E-Learning
To refresh the knowledge to those who provide Medication Administration in Care environments
Learning Outcomes By the end of this course you will have been updated on the following:- How Medication passes through the body
- How the effectiveness of Medication can be altered
- Precautions for Covert Medication Administration
- How Medication Administration Records are used
- Procedures relating to the ordering, auditing and storage of Medication
- Post-administration observations
- The 10Rs of Medication Administration
- How to prepare for a Medication round
- Procedures relating to a Person being away from their usual Care setting
- How to safely dispose of Medication
- Denaturing of Medication
- Typical Medication Administration Errors and how to avoid them
- A Medication Administrator’s Responsibilities
Medication Administration
To refresh the knowledge to those who provide Medication Administration in Care environments
Face to Face
E-Learning
To be able to understand Medication risks
Learning Outcomes By the end of this course you will have been updated on the following:- Risks involved with medication
- Types of drug administration
- Legislation underpinning medication administration
- How drugs are defined in medical practice
- The common types and forms of medication
- Drugs which are controlled by law
- The different routes of administering medication
- How to correctly store controlled drugs
- What to do if you find medication
- That medication can have side effects
- Your responsibilities and the responsibilities of others in your workplace regarding medication administration
Medication Awareness
For people who work in care and need to recognise medication risks
Face to Face
E-Learning
To gain an understanding of the types of Mental Illnesses that may affect Residents and how best to support them
Learning Outcomes- Be aware of the history of mental health treatment in the UK
- Recognise the stigma surrounding mental health
- Understand how mental health impacts the care sector
- Recognise the key legislation underpinning the treatment of mental illness
- Be aware of the causes of mental health conditions
- Be aware of the different ways mental illness can manifest
- Know symptoms of some mental health illnesses
- Be aware of the different types of personality disorders
- Recognise the symptoms of psychosis and schizophrenia
- Know how psychosis and schizophrenia are treated
- Understand the difference between learning difficulties and learning disabilities
- Recognise the impact of stress on wellbeing and mental health
- Know ways to look after your mental health
- Know the Roles and Responsibilities of staff in care homes
- Know of different resources and organisations available to support those with mental health issues
Mental Health Awareness
Aimed at people requiring a Level 2 course in Mental Health Awareness covering causes and types of mental illness, personality disorders, psychosis and wellbeing
Face to Face
E-Learning
By the end of the course you will be able to support residents with their nutrition and hydration
Learning Outcomes- Recognise the importance of good nutrition and hydration
- Know the latest facts and statistics surrounding nutrition & hydration
- Recognise the signs and symptoms of malnutrition
- Be aware of the causes of malnutrition
- Know how to calculate someone's BMI
- Know why you would need someone's MUST score
- Understand the 5 MUST steps to establish the correct Action Plan
- Be familiar with the 5 food groups
- Understand the philosophy behind the Eatwell Guide
- Be familiar with foods that should be avoided
- Recognise signs and symptoms of dehydration
- Be aware of strategies to maintain hydration
- Recognise common conditions that could affect nutrition
- Know your own and your employers responsibilities
Nutrition and Hydration
For people who are required to support residents with their nutrition and hydration
Face to Face
E-Learning
To be able to provide effective oral care for your residents
Learning Outcomes- Recognise the impact of poor oral health care
- Be aware of the statistics of oral care in care homes
- Understand the roles and responsibilities of Carers regarding oral health
- Recognise the importance of the mouth and teeth
- Be aware of the anatomy of the mouth and teeth
- Recognise common mouth problems and how they are treated
- Know how to support residents with their oral hygiene
- Know of correct methods for cleaning teeth
- Understand how certain medical conditions can complicate oral hygiene
- Recognise the importance of well-fitting dentures
- Understand how to support residents with their dentures
Oral Health
This course is aimed at people who provide oral care for residents in a care setting
Face to Face
E-Learning
To be able to safely put on and remove PPE
Learning Outcomes By the end of this course you will:- Know how to safely put on PPE
- Understand how to safely take off PPE
- Recognise what PPE you should wear in a Care Home
Face to Face
E-Learning
To be able to safely put on and remove PPE
Learning OutcomesLearning Outcomes
- Be aware of safe pracitces for using PPE
- Know how to safely put on PPE
- Understand how to safely take off PPE
Face to Face
E-Learning
To be able to safely put on and remove PPE and support others with their PPE
Learning Outcomes By the end of this course you will:- Know how to safely put on PPE
- Understand how to safely remove PPE
- Know how to support others with their PPE
- Be aware of how to response if your PPE is damaged
PPE in Hostpitals
To be able to safely put on and remove PPE and support others with their PPE
Face to Face
E-Learning
To provide dignified care whilst maintaining privacy and promoting choice and independence
Learning Outcomes- Understand what Privacy & Dignity mean in a healthcare setting
- Be aware of the importance of person-centred dignity
- Recognise the importance of maintaining dignity for someone living with dementia
- Understand the importance of a resident’s personal space
- Know how to gain trust and confidence by maintaining confidentiality
- Know your responsibilities re safeguarding, and when it is okay to break confidence
- Understand the factors that shape personal choices
- Know how to manage someone's choices under MCA
- Know how to help residents maintain independence and make informed choices
- Know how to risk assess a persons choices
- Understand the importance of residents being active participants in their care
- Know the key principles of self-care
Face to Face
E-Learning
To be able to care for adults at risk, keeping them safe from harm and abuse
Learning Outcomes- Understand who safeguarding is aimed at
- Know who an adult at risk is
- Know whose responsibility it is to safeguard
- Understand risk factors for abuse
- Understand the relevant legislation
- Be aware of all the different types of abuse
- Recognise signs of abuse
- Recognise a potential abuser
- Understand disclosure and whistleblowing procedures
Safeguarding Adults at Risk
This course is aimed at those caring for adults that are at risk of abuse
Face to Face
E-Learning
To be able to care for children at risk, keeping them safe from abuse
Learning Outcomes- Know what safeguarding is
- Understand who is safeguarding aimed at
- Know who is responsible for safeguarding
- Be aware of some relevant legislation
- Understand some abuse risk factors
- Recognise categories of protective factors
- Be aware of types of abuse
- Know what disclosure is
- Know good communication techniques during a disclosure
- Be aware of the Every Child Matters Policy
Safeguarding Children
This course is aimed at people who work, or come into regular contact, with children
Face to Face
E-Learning
To be able to manoeuvre people safety using equipment where appropriate
Learning Outcomes- Be aware of health issues that may necessitate support
- Be aware of the need to follow good infection control procedures
- Understand how to manoeuvre residents with dignity
- Know the importance of promoting independence
- Recognise the need for clear communication
- Know techniques used for assisted walking
- Know techniques for moving a person from sitting to standing
- Recognise the signs that a person might be falling
- Be aware of some ways to deal with a falling person
- Be aware of reasons why a person may need moving in bed
- Know how to move a person in bed
- Know how to apply a slide sheet
- Understand the safety checks to be performed before hoisting
- Know how to use a hoist and sling
- Understand how to manoeuvre people safely using a hoist
- Understand roles and responsibilities
Safer People Handling Update
This course is aimed at all those who are experienced in safely moving people in their care.
Face to Face
E-Learning
To understand the differences between positive and negative stress, how to deal with stress in the workplace and to be aware of how stress affects yourself and those around you.
Learning Outcomes By the end of this course you will be able to:- Know what Stress is
- Be aware what the signs of Stress are
- Understand the differences between work stress and personal stress
- Be aware of what can cause work stress
- Recognise bullying in the workplace
- Know how to look after yourself and manage your own stress
- Understand your roles and responsibilities
- Be aware of the managers roles and responsibilities
Stress at Work
For people who need to understand the differences between positive and negative stress, how to deal with stress in the workplace and to be aware of how stress affects yourself and those around you.