Care Planning

  • What is a care plan?
  • Sections of the Care Plan
  • Reviewing
  • Meetings
  • DNACPR
  • Who is involved in the Care Plan
  • Responsibilities
  • Risk Assessment
  • Dementia Care

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Communication, Documentation and Reporting

  • Identify all types of documents used within the home
  • Usage and Interpretation of all documentation
  • Recording and reporting
  • Accident and Incident Reporting
  • Staff Communication
  • Service User Communication
  • Outside Agency Communication
  • Types of Communication
  • Best Communication Practice
  • Minimum Standards
  • Data Protection
  • Caldicott Protocols

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Institutionalisation

  • What is institutionalization?
  • Why institutionalize?
  • Types of institutions
  • History of institutions
  • Size of institutions
  • Dangers of institutions
  • Closure of institutions
  • Impact of growing up in institutions

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Key Working

  • What is a Key Worker
  • Principals of Key Working
  • Communication
  • Relationships
  • Confidentiality

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Management Motivation and Communication

  • Communication
    • Definition
    • Types
    • Breakdowns
    • Improving
    • Effective Meetings
    • Appraisals
  • Management
    • Management Functions
    • Training
    • Monitoring Performance
    • Stress
    • Criticism (Constructive)
    • Praise
  • Motivation
    • Effects of De-Motivation
    • Reasons
    • Motivators
    • Knowing your staff
    • Cross Training
    • Team Motivation

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Person Centred Care

  • The 8 Person Centred Values
  • Health Foundation 4 Principles of PCC
  • Benefits of Person Centred Care
  • The Six Values – 6 C’s
  • Common Features of Person Centred Care
  • Approaches to Person Centred Planning
  • Person Centred Plan
  • Recording and Reporting
  • The Service User Perspectives
  • The Facilitators of Pchc

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Staff Resilience and Self Awareness

  • What is resilience?
  • Why do we need resilience at work?
  • Resilient people
  • Resilience is a mindset
  • Human nature
  • Developing resilience
  • Self assurance
  • Personal vision/purpose
  • Flexibility/adaptability
  • Organisation
  • Problem solving
  • Interpersonal competence
  • Social connection
  • Pro activity
  • Strengthening your resilience
  • Strengthening the resilience of others

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